Our Customer Reviews
In Sheffield, South Yorkshire
Fantastic service straight from the get go.. big thank you to Jamie for sorting our first car for our grand daughter.. felt very safe buying from here and would definitely recommend them
I brought a car from this garage and it was nothing but excellent from sale of the car to aftercare all amazing. Would recommend ESA. Kai
Fantastic service, really helpful, quick to respond, went above and beyond to get the car to us on the same day - would definitely recommend
I found the car I had been looking for as advertised from ESA via Autotrader and on reading the excellent comments regarding ESA I made contact with them and can honestly say what a extremely helpful and knowledgeable outfit they are with second to none customer service throughout my purchase journey.I would most definitely recommend anyone thinking of a quality used vehicle to visit them.
What a refreshing change ! Treated as a person not just a customer, made to feel welcome and not rushed or hurried at all . Everything explained and all paperwork completed even taking the time to tax my new car. I was able to have a good look at the vehicle and check everything worked in my own time just as it should be .A pleasure to deal with Adi and all at esa a smooth process always keeping me in the loop would definitely recommend anyone looking for a used car to check these guys out !Thanks again for all your help!
Amazing service from all the staff and especially Mo who gave me an extra 3 months warranty as i travelled some distance to collect my new car. Mo gave me time and room to inspect the car and happily took me on a test drive and from then i knew the car was perfect, I highly recommend these guys, Great buying experience, Thank you
Absolutely amazing experience I bought my first car from them and they helped me so much!! Thank you ESA
My experience with E.S.A has been great from start to finish. I got my Mercedes a class, set a payment plan due to short notice they were more than happy to help us out. We picked the car up and since then no issues apart from a minor one which they have sorted straight away with no charge. AD has been very helpful and the staff are just really nice. If you are unsure don't be these guys will put you at ease.
Good selection of cars great guys highly recommend
Pre-sales was great and had my car ready within a few days. Needed some work doing after the sale and the situation was dealt with fairly and quickly. Mo was very helpful and got the problems sorted out very quickly. Great after sale care. Would buy from here again and would definitely recommend. Thanks again.
I have had a very good experience with ESA Automotive. Very helpful and professional the whole buying process. Testing the car was a pleasure, without someone breathing in my ear. As I purchased the car through finance, they’ve really helped and supported me with good finance packages tailored to my needs. When I left the the showroom, I’ve had included 6 months warranty and 12 months breakdown cover. On top of that, I’ve noticed there was a trim missing on the rear door which was quite expensive even for a second hand and I’ve contacted Mo, explaining the situation, he offered to help me straight away, sending the money needed into my account.
Very easy to deal with
If you want a car dealer who cares about you this is the one. They were so polite and made sure that you were completely satisfied with your purchase, everyone at ESA was fantastic.
Recently bought a car from ESA automotive and the level of customer service is incredible.Staff are really helpful and friendly. The car i purchased when having a test drive I wasn’t happy with how the clutch felt but loved the car, I mentioned this to them on return back to the show room, which they sorted without hesitation and had me a new clutch fitted no extra charge to make sure it was perfect for when i collected it.They even extended my warranty for peace of mind. A lot of car sales places out there just wanting to take peoples money these days…BUT these guys are NOT like that! On the day of collecting my car they even sat down filled all new log book form in online and sorted the TAX out for me so I could just drive away happy 😊 Thanks again ESA automotive 👍
I recently bought a car from E.S.A Automotive and couldn’t be happier!Their commitment and professionalism truly stand out.AD was very helpful,answered all my questions,and guided me through the whole process with patience.I highly recommend to anyone looking for a trustworthy car dealer!
Nicest sales experience I've ever had buying a car and on pickup a tyre had a puncture but was immediately sorted. I would highly recommend this dealership for the staff alone.
Absolutely in love with my new car! ESA was so helpful and it was such a quick and easy process! I was with Mo who dealt with all the paperwork and made it such an easy process I can’t recommend them enough! I know where to go to when I’m looking for a new car!
They've got a good selection of cars with reasonable prices. I bought an Infiniti Q30 17 plate that looked like new, I asked them to change the tyres as they were close to limit and they did it immediately. The next day I noticed the air con wasn't cooling the car enough, they told me to get it sorted at my local garage and they paid the invoice. With older cars there's always the risk of having issues. They sorted the issue with no fuss, I'll be recommending them and I will check there first for my next car.
I had a fantastic experience purchasing my car from here. AD was incredibly nice, professional, and helpful throughout the entire process. He made sure I felt comfortable, and never pressured me into anything. It was a smooth, stress-free experience from start to finish. Highly recommend to anyone looking for great service and honest people!
Very very friendly these guys know how to treat their customers I would definitely go there again to get another car and recommend anyone else to go for a vehicle there
The car I bought is in really good condition and I love it
Absolutely 5-star service from start to finish! The team were brilliant throughout the whole process – friendly, professional, and genuinely helpful. I am completely in love with my new car – a stunning Mercedes AMG CLA45. It’s everything I hoped for and more. Thank you for making the whole experience so smooth and enjoyable. Would 100% recommend to anyone looking to buy a new car!
The service was good and easier to communicate with. The staff that attended to me via phone call make everything easier and fast. MO is well manners and good in feed back. I love the car I got from this company.
Mo and his team are very friendly and trustworthy (not at all pushy for a sale). I didn't feel intimidated when I viewed the car and took a test drive and felt able to ask lots of questions, no matter how mundane. We purchased a VW Polo GTI from him and the car was delivered straight to our door today. (All relevant documentation was provided in advance of the car delivery). We are delighted with the service provided and fully recommend and trust Mo and his team. Great service. Thanks so much.
Professional sales team. Friendly, accommodating and knowledgeable, to time to understand our purchase needs. No pressure to buy. Would definitely recommend.
What can I say !! Totally blown away by the service these lads have given me over the past few days Yesterday I popped in to view the stunning Bentley Bentayga Deal done & 500 miles later it’s on my driveway now I’m OCD & a true petrolhead they didn’t disappoint BIG thanks lads Jason Ross Www.jrmrecovery.com
I brought a car from Esa automotive a couple of months ago and they was absolutely amazing with everything from start to finish. I had a problem with my car yesterday and took it to the garage and got in touch with the director kamran this morning who dealt with this for me, he went out of his way and went to the garage where my car was getting fixed and paid for all the repairs, I was absolutely mind blown. You won’t get many people do that for you. He went above and beyond and I will be forever grateful. Truly cares about his customers. Thankyou so much 😊
Fantastic people with all the needed explanations and ready to satisfy your expectations. Mo, the guy who attended me was simply great. Thank you.
Mo was excellent and made the process really easy and smooth, would definitely recommend anyone to buy a car off ESA
Super vehicle and very friendly service. Nothing negative to say - very pleasant buying experience. Recommended!
Mo has been excellent. Service has been totally professional and considered. Would recommend 100%
Mo was brilliant and very professional. I would highly recommend ESA to anyone for the purchase of there new car.
Outstanding service had a couple of issues with the car but Russel got it all sorted out in a couple of days
Excellent service from start to finish couldn’t help us enough made to feel very welcome and didn’t make us feel pressured the knowledge of every car in the showroom was excellent I got a 12 mot certificate with the car and they even extended the warranty because I was local to the showroom excellent customer service and customer care throughout
Wow! We only went to have a look as a relative had been the day before! Can honestly say hands down the best car garage I have ever been too! They are simply amazing, the care and compassion they show to the customers and the cars is just amazing. Will definitely be back here in the future and can’t recommend them enough! Really glad we found this place!
We purchased a car recently from ESA Automotive Ltd and Mike was very helpful during the whole process. It was really a nice experience.Thanks Mike.
I recently had an incredible experience at Esa automotive Sheffield! I found the perfect car on their website and was so impressed with the details provided that I decided to travel all the way from Scotland to pick it up.The staff were welcoming and attentive from the moment I contacted them , making the entire process smooth and enjoyable.They took the time to understand my needs and answered all my questions without any pressure.I had a fantastic experience with my car salesman Mike From the moment I conacted the dealership, he was friendly and knowledgeable, making me feel comfortable right away.What I appreciated most was his honesty and transparency throughout the process. He answered all my questions and never pressured me into making a decision. His expertise made a big difference, and I felt confident in my choice.Thanks to Mike I drove away with the perfect car and a great deal. I highly recommend him to anyone looking to buy a vehicle!After the sale, Mike also followed up to ensure everything was going well with my new car.Overall, I highly recommend Esa Automotive to anyone looking for a new vehicle. Their commitment to customer service and quality truly sets them apart!
The car was pretty much as described, although the windscreen wipers were the wrong way around (an easy fix). Russell was a really friendly and approachable salesperson and had all the technical details to hand. Offered an extended warranty and knocked money off for a missing parcel shelf. Overall I was very satisfied.
Everthing for me when buying my new to me car wsa spot on .The veiwingThe part exThe handoverAnd the aftercare is greatTop marks
Dealing with ESA was a pleasure when purchasing my car. They made me feel at ease through the whole process which was important as I was travelling from Scotland and unable to come and view the car immediately. Communication and customer service was excellent, very professional and would recommend this company to anyone. Super happy with my new car!
Lovely company made my experience very easy and happy would highly recommend
Russ was brilliant! No pressured sell, making sure the car I chose met my needs. Will definitely be returning when it's time for the other half to upgrade.
Very quick and stress free. No pushy sales and was very helpful.
I recently purchased a car from ESA Automotive in Sheffield, and the experience was fantastic from start to finish. The team was friendly, professional, and knowledgeable, answering all my questions with patience. The variety of cars available was impressive, and the staff went the extra mile to ensure I found the perfect vehicle for my needs.
AD has been great, great bunch of guysBought a car with no issues, fantastic service
Well if you're looking for a trustworthy dealership who will match your needs and expectation of a car, then look no further. The team at ESA have an outstanding record of looking after each customer and working with us in a quick and efficient manner to finance customer vehicles.
First time I see a car dealership welcoming new customers and being very honest about their vehicles. Their customer service was excellent and they paid so much attention to our needs. They did not force us into buying and spent a lot of their time showing us all their vehicles. When we finally did decide on a car, they took the car for a service and MOT. Even though the brake pads and discs were an advisory, they went ahead and put brand new ones on the car for us. Finally, they looked after us by providing us with a warranty. Thanks to Kam, Raz, AD and Russ. I will definitely be coming back to purchase my next car for them and would highly recommend for others to also use their services.
Nice and easy to deal with good set of staff , kept me informed all the time , pleasure to deal with
I had a great experience buying my Citroën C4 from E.S.A AUTOMOTIVE.Kam the manager sorted everything out for me and was very friendly. As with most used car purchases there was a couple of things needed to be done like a broken nearside mirror and the spare key fob that didn't work. As I didn't quite notice these things until after I made the purchase I was sure that as with every other dealer I would have to pay to get the replacement mirror and also for the key fob but I was very pleased that Kam the manager had both these problems resolved at no extra cost to me.I thank Kam and all the staff at E.S.A For their help and support during and after this purchase. I would recommend them above any other used car dealers or dealerships.
Very nice people . Made us feel comfortable
I recently bought a car from ESA Automotive, I was very impressed with all of their hand picked stock all well presented. All of the staff I met were very helpful and helped put a deal together for me particularly AD & Kam. The whole experience was great and I recommend them. I'm very happy with my car.
Nice experience
Really sound dealer. Kam and AD were fantastic in providing me with a good car and good warranty. Very friendly people. Managed to do a part exchange and got a very happy price for my previous car. Would definitely recommend
These guys went absolutely above and beyond when I bought my first car from them, a couple of months ago. Kam was fab! He picked us up straight from the train station and was so friendly! Can’t thank them enough, the car was absolutely immaculate inside and out exactly as described online. Cannot praise these guys enough, you can tell they are genuine and they value their 5 star rating. After 3 months had absolutely no issues with my car whatsoever, drives perfect! Will definitely be coming back here for my next car! Thank you so much!!!
I was a bit sceptical about using a dealer but received an excellent service, no pressure to buy, was very helpful all questions answered honestly. I would recommend to anyone looking for a used car.
Friendly and helpful throughout. I felt listened to and they were empathetic to my needs. Great service would definitely recommend!
These guys honestly do go that extra mile! No pressure on sales!
Excellent genuine and friendly service with no pressure sales. They couldn't have made it a more easy and smooth sale for me, nothing was too much trouble for them. First time I have used E.S.A Automotive and wouldn't hesitate to use them again or recommend them.
Simple, easy and nothing was to much trouble. Made buying my new Clio a fantastic experience. Would definitely buy from these guys again and I would definitely recommend A* service
This dealership by far stands up well above the rest. Professional, friendly and willing to be as flexible as possible. All great,lovely people that will make you feel at ease,help you no matter and with no pressure. They have excellent cars and good prices, I just love my new car. I would highly recommend E.S.A, you won't be disappointed. I'm well chuffed to have travelled over an hour to go here and get my car.
Good company Very helpful
I recently had the pleasure of purchasing a car from **E.S.A Automotive LTD**, and I must say, the experience was exceptional. Right from the start, the cleanliness of every car in their showroom was striking, setting them apart from other dealerships I've visited. The team at E.S.A Automotive was always welcoming, ready to answer any questions, and provided invaluable guidance on selecting a car that fit both my budget and needs. Their customer service extends beyond the showroom, offering support through WhatsApp for any car-buying queries. They were also very accommodating when it came to test drives, allowing me to thoroughly check any car I was interested in. It's been a month since my purchase, and I am completely satisfied with my car, which came with a six-month guarantee. I highly recommend visiting E.S.A Automotive's showroom; you might just find your dream car there as I did!
Everything was great.
E.S.A Automotive,what a great bunch.Kam and his staff couldnt do enough to help us buy the Vauxhall Antara.We only had a small budget and our car to exchange,Antara needed a couple of new tyres ,this was sorted straight away at no extra cost. We didn't feel pressured to buy , but Kam gave us a deal we couldn't refuse.Would recommend to all.Thank you everyone
Amazing service, chap called Adnan took time out of his evening to open up for us after travelling from Birmingham. Very hospitable and honest guys! Could not recommend these guys enough! We love our new car!
Absolute brilliant car dealer. Delighted with the service delivered by AD. He went above and beyond for me in so many different ways and even catered to me coming into the dealership out of hours. He was very welcoming even offered us food and drink ! Made me and my friends feel very comfortable and is a trustworthy man. If I could rate it more than 5 stars I would. I traveled 2 hours away and AD did not disappoint he let me know the minorest of details as he didn’t want me to be disappointed after a 2 hour drive which sets him apart from other dealers. It didn’t just end once I purchased the car he made sure I was comfortable to call him after the sale and ask any questions was very helpful in so many different aspects. He even made sure I had everything for the journey back home and gave us car goodies which I probably shouldn’t be telling anyone lol. The car purchased is great and I am very happy with the whole process.
The team at ESA were great to deal with. Gave me a fair offer on a trade-in, and their cars are decent. Just found the whole process easy, and without the pressure that you often get from dealers.
We called in her on Saturday looking for our sons first car, the guys here are fantastic! No hesitation in trying to help us out, give us plenty of information and advice very helpful, although we didn't go with this company to buy the car as this Insurance was out of our price range. I thought I'd leave a review, to say how happy i was! I will definitely be coming back to have a look at their stock, when it's time for me to get a new car.Well done guys excellent team!
Traded my car in last week as a part ex deal and both the guys we dealt with were very helpful and wasn’t pushy at all. Gave honest price for my car and was efficient with the sale as we wasn’t from the areas so wanted to drive away the same day which wasn’t a problem. Would highly recommend and would consider them for my next car 😊
This company is top notch. I have just had my new car delivered to my home and I am so pleased. I only spotted it online 4 days ago and now it’s sat on my drive. I have used many different car dealers in my time and this one outshines the lot because they really do go that extra mile. Nothing is too much trouble for their sales manager who dealt with me… he was so kind, courteous and professional and helped me with every step of the transaction. No pressure, just a laid-back, pleasant experience. These guys are not your typical pushy salesmen - they are genuine, friendly people. I would say to anyone thinking of buying a car from ESA, you won’t be disappointed.
Very helpfull
Kam and AD will look after you as best they can, I bought a Clio from them and it had some teething issues, which when your 190 miles from their garage can create issues in itself, and as it’s over Xmas, even more difficult, how ever the team were adamant they wanted everything to be right with the car, which I also wanted, it was one of those buggy awkward sensor issues that took some sorting, and they never gave up. The out come even meant some out of the box thinking. If you want to buy a car give them a chance, there’s always a deal and always a solution with the focus being customer satisfaction.
Excellent service,highly recommended to everyone
Highly recommend, just bought an Audi A3 from Danny at ESA Automotive. Great car with 6 months warranty. They transferred the log book, taxed the vehicle and arranged 5 day drive away insurance. Great hassle free experience, Will definitely return in the future and highly recommend to everyone. Thanks again 👍
I purchased my new Fiat Panda on the 30/1/24 Excellent customer service, no pressure when enquiring, very knowledgable staff who answered any questions I had. Prompt, same day home delivery after payment. Would highly recommend to anyone searching for a new motor.
ESA automotive went above and beyond in helping me to make informed decision about my first car. I felt in good hands as they made my car purchase seamless and very smooth!
Had a good experience and everything was smooth. I traveled a long way but was worth it.
Was dealt with by AD and Kam received very good customer service throughout, very friendly and offered me a tea while sorting paperwork out would definitely recommend and use again.
Excellent customer service provided by ESA automotive. These guys are so helpful and made us feel very welcome while we waited for the finance checks to be completed, even offering food and drinks! Would definitely recommend using ESA Automotive, received the car yesterday and service provided so far has been excellent.
Bought my first car from AD would definitely recommend! Friendly and a humble person easy to negotiate with. Thanks a lot
Dealt with AD to buy an X3. Top guy gave me all the right info on the car. Changed my plates over. Definitely had a good time with this company will be using them again in future. Thanks Guys!!
Exceptional customer service
It was a friendly welcoming experience the young chap who served me really made me feel more like a friend instead of someone who who only wanted to show me what was what n to shift me out the door definitely will come here again thank you Adreace
We were very pleased with the attitude and care they showed and would recommend them to anybody looking for a second hand vehocle
Bought a new car today absolutely the best car buying experience I have ever had. Dealt with A D absolute top guy sorted everything no problems. I highly recommend this place.
Well where to begin. I have been driving for 30 years and in all that time I have never met such honest, straight forward individuals with no motives.
Exceptional service. Would recommend to anyone. Fantastic customer care.Great selection of cars, and I love mine.Thank you
First class. No pressure sales. Left me to have a look around the vehicles and answered any questions I had. Would definitely use again in future
Everything about this company is 5 stars. They go out of their way to assist and help, they are respectful and genuinely interested in your needs. I didn't feel like a customer when I arrived at their office. They made me feel comfortable and welcome in an unpressured and friendly environment. I had travelled from Birmingham to view a car and I bought with full confidence. I will definitely use them again.
Brilliant service All throughout purchasing my new car. Very accommodating and professional, I highly recommend
Excellent customer service. Can’t fault this garage in any areas. Everything was taken care of for me and the parts I needed to do myself were laid out in a very understanding way. Car in great condition. Treated very respectfully and professionally. No headache at all with this dealership.
If you’re looking for a car and this dealership has one that you’re interested in available, I would highly recommend enquiring. Shopping for a car can be very stressful, but coming across this dealership was like finding bottles of water in the desert. The staff were so helpful and friendly and the owner, Kam, was not satisfied until we were. I can’t thank him enough for all the trouble he went to in helping us. I have never been to any garage or dealership that had such high standards of customer service (or a hotel, for that matter) or cared so much about truly helping people. When I enquired abut a car from here, Kam even gave me advice and offered help I needed on a car I had already bought from A DIFFERENT dealer. He provided me with so much peace of mind whilst going out of his way to help. It’s very easy to be a skeptic, but this place reaffirms your faith in humanity. Once you have bought from here you won’t go anywhere else. Customer satisfaction fuels the place. The only thing he asked for in return for all of his effort was to review his garage, after speaking with him I’d happily rent a plane and write it in the sky. 5 stars , 10 out of 10, 100% and 20 house points to this garage. You WILL NOT find a more decent and honest dealer than this place. Highly recommended.
Best of the best literally says it in the title this car is so well looked after and it says it all when you get in a used car and it smells like a brand new car blown away with such a good quality service and genuine people could speak to them all day and Kam and his assistants really do think about their customers with pure heart and passion for what they do thank you again for such a good deal
Really great customer service, very helpful and great knowledge on how things should be done. Very genuine people and Kam is a really good guy couldn’t be more happy with the car I’ve bought they definitely know how to find the right cars for their customers all around if you want to see my full review look on Google reviews on ESA AUTOMOTIVE I promise it won’t disappoint so many benefits
I came across a vehicle on auto trader and after reading their reviews on Google I was content in making an enquiry with them. Kelly was very helpful and knowledgeable she assisted me with my purchase up until driving away the car was prepared beautifully the customer service was excellent I can’t complain really happy with my purchase.
From start to finish, the service I received from ESA Automative was excellent. Friendly and professional, the team were very thorough in telling me everything about the car (including sending me a very detailed video of the car before I made the journey to Sheffield). No sales pressure – just helpful and informative. And, as an added bonus, they even helped my with a problem with my daughter's car (truly above and beyond what I expected). I'm very happy with my new car, and would be happy to drive the 130 miles to purchase from them next time.
Fantastic service experience. We recently purchased a Range Rover from E.S.A. The service from Kam was exceptional from the immediate enquiry to the delivery. Everything was handled in a professional and friendly way and they went out of the way to meet our needs and timescales. No hard sell, honest and genuine service . Would highly recommend to anyone considering buying a car from them.
Great customer service from first contact to picking up car. Very knowledgeable and helpful staff, who provide clear information. Took a lot of the stress of buying a car away, with the promise of excellent after sales care. Would thoroughly recommend.
What a fantastic team! So glad I found my new car here, the service we received was professional, kind and friendly throughout with nothing being too much trouble. Would very much recommend this business if you’re looking for a new car.
Thank you for my car, great service and 100% recommend
Kam went above and beyond to get me into a car I wanted I was messed around by Zuto gave me the green light to get the car only to tell me I couldn’t borrow as much as they initially said, Kam put me through his Finance company he used and they was so much better and sorted my finance out same day car drives like a dream upto press and was given a 6 month piece of mind warranty.
Great guys, good stock and excellent service. Pleasure to deal with.
Great car sales firm, excellent customer service from these guys, Highly recommended.
Great service with nice bunch of lads, very pleased with the seat Ibiza I purchased
Great Service with helpful and friendly staff, the aftercare provided has been incredible this place truly cares about its customers. Big thank you to Kamran for all the help. Great Experiance would definitely recomend E.S.A Automotive
Amazing, good quality service.
I bought a Freelander from them. It was a very good experience very helpful etc can't think of anyone better. I travelled from B'ham for it, but still worth it. Would do it again,excellent
Amazing service, the staff we're very welcoming, helpful and clear. Sal was brilliant in the purchase of my car and I couldn't be happier, definitely recommend 👍
The staff were amazing, very welcoming and professional would recommend to friends and family, what a great car big👍
Good dealer - the car had a few issues after delivery (thats life with 2nd hand cars) but ESA got them sorted.
Great service, I've seen THE car I wanted on their website, I went in the same day, had a test drive, made up my mind that I want it and the next day it was mine. Along the way Sal was very helpful and enthusiastic and explained to me all relevant details about the car and their warranty offer.
Absolute amazing service, the lads were fantastic, nice to see a company that actually cares about the service they provide! Love my new car! I’ll definitely visit again! Thank you
Really happy with the service we have received! Got it delivered the next day and car was as described! Would defiantly recommend as these are honest and true to their word. Hopefully we will be back one day. Thank you so much again for everything me and my wife are over the moon with our new pride and joy
We bought a car off E.S.A Automotive and what an experience, every process was taken car off. We had a problem with the car and we rang up straight away after a bump in the road with a part they sorted it straight away. Always on the end of the phone and always polite and respectful.
Absolutely amazing customer service! They couldn’t of done any more for me. I went down to look at the car I wanted with my daughter who is only 3. They got involved with her, gave her chocolate, spoke to her let her play around with her baby.. I even forgot her drink so they got her one out of the fridge to have! Such kind people:) I had problems getting finance on the car with me being a student however they made this happen for me which I am so thank full for! They didn’t want me driving around anymore in the car I had (it was deffos ready for scrap yard🙈)because of me having my little girl (which I also thought was so kind) They did everything for me and I appreciate it all so much! Definitely recommend, never seen service like this before anywhere! A great family who have made me so happy getting the car I have dreamed of getting for years:)
Customer service was brilliant, the car I bought was exactly as expected and fully enjoyed the process of buying my new car.
I recently bought a Peugeot 108 from ESA automotive. The car was just as described on the website and in great condition. MOT was done on the car when it was put on sale, so there was no worries before buying. Fantastic customer service, all employees were more than happy to answer any of our questions and help us with anything we needed. Overall great buying experience!
Very friendly staff willing to make things work and trustworthy people
From the moment I walked on to their pitch to the moment I drove my car away everything was seamless...Great customer service and will definitely recommend my family and friends to them...Thank you Sal for getting me the best possible finance deal
Bought a polo of these guys 2 months ago, the service from Amsal and Kamran has been absolutely incredible, they were a huge help with everything. Couldn’t recommend these guys more. Will definitely be back
Class service! Would definitely recommend
Really friendly and helpful staff made buying a car easy - absolutely love the car and was sparkly and clean when I picked it up. Would definitely recommend
Cannot thank e.s.a automotive enough for the service they have provided us! well and truly looked after us with our new car. We love it thank you so much! We'll defiantly be back for an upgrade!
Brilliant service, brilliant car, brilliant company. Could not fault them one bit, thank you for the help guys
The staff are very friendly and love to help out where they can! They offer a good range of drinks for customers, which is a great help when families come down to look around. The unit is always clean and tidy.
Absolutely fantastic! Team was so helpful and honest throughout the whole process. Highly recommend.
Outstanding service and amazing experience. The whole transition was quick and stress free from the first phone call. Prompt process and quick response from staff leading the deal to getting carried out efficiently. Thankyou to the ESA team for your patience and professionalism :)
Very friendly people, great customer service and great car
I bought a car from esa automotives service there were a few issues which were dealt with amazingly and they were very friendly and helpful
Excellent customer service - very polite, not pushy, with amazing cars. We viewed a few and came back for the best car for the money we had seen. Great communication about everything before and after. Will recommend to others and hopefully be back. Thank you.
So helpful. Very well mannered and very knowledgeable. Even the after sales service was second to none. Great seller, great showroom, great service. 11/10
Very clean and tidy place. Masks and sanitisers were given as we entered! Amazing staff. Super friendly and helpful. Really enjoyed buying my car from ESA automotive. Really really welcoming. Would highly recommend
There’s only one word for it amazing!! This is the first time I’ve ever bought a car without physically seeing it. I love the car but it was very far away. However They did everything to put my mind at rest. Send me a video walk round I delivered the car all the way from the showroom down south where I am. The car was exactly as described and the service was impeccable. I cannot recommend this dealership enough😄😄😄
Just purchased my new car from ESA automotive, Kam answered all of my questions honestly and provided great customer service throughout the whole process. Made everything simple, easy and speedy. Thanks guys!
Made me feel so at ease with purchasing my first car. E.S.A Automotive was extremely helpful and friendly. Not your average dealership and I couldn’t fault them. Bonus points for the amazing Hot Chocolate too!
Just brought a Peugeot 308, easy fast and friendly, I would be more than happy to buy my next car from here, could not of been more helpful and generous, thank you!
Fantastic experience buying my first car from esa there customer service is fabulous and the staff members are so pleasant and make you feel very comfortable
Staff were kind, helpful and polite, they helped me find the exact car I’m looking for. The whole experience was really good, simple and straightforward. Definitely will be back for my next car!!
Very friendly and five star service and very happy with car
Fantastic staff, helped us all the way, answered all our questions easily.
Welcoming staff, great experience and lovely place. I loved the deco of the dealership, very nice and clean. I enquired about the audi A6 a while ago and was in two minds. But once I got to see the car and check it for myself I really liked how well it has been maintained. Spotless and high quality. Thank you for your support and I will be enjoying this summer in the luxury of my new car x
Buying a car can be stressful and in the past I've found that it can take long and you end up having to pay more than you first budgeted for. I walked into ESA expecting to haggle alot but the moment I walked through the door I was welcomed with absolutely amazing manners, offered a comfy seat and beverages. The staff were all polite and gave me time to think after each option. I was then shown several cars in my budget and asked to take my time when making the decision. Normally you expect car sales staff to be slightly pushy but I found myself relaxed and able to make a right decision for me. I ended up making a deal on the day and found myself an absolutely beautiful VW Golf with an amazing price and fantastic quality. The car was extremely well maintained. I was offered free advice on maintenance and offered to call back if I had any questions. I will 100% be sharing ESA and their lovely staff to family and friends.
Perfect help from start to finish from helping me find a finance company to after care Would recommend to family and friends
Excellent communication and customer service. Went the extra mile.
Fantastic experience of purchasing a car from a knowledgeable and reputable dealer, who went above and beyond to help me with the purchase. Quick, easy and efficient with paper work and has the customers best interests at heart, couldn't recommend highly enough. Great knowledge of the car and it's history,was able to answer any question I had thoroughly, top man.
Very polite and prompt service. Willingness to assist in any way possible for the benefit of the customer. Was very impressed with his handling of the finance arrangements.
Excellent service. Polite and friendly. They were honest and not pushy sales people. The car is beautiful and great quality and was a great price. Communication was great! I’m definitely one very happy customer and would recommend E.S.A automotive to everyone. Thankyou so much! 😀
Really helpful service. Asked to see the car which was made available straight away, communication throughout was quick and thorough, all information needed was provided without any issues. Went to see the car and was brilliant, bought it, and got it delivered to my house to a date and time that suited me without any issues. Would 100% recommend!
bought a car from E.S.A Automotive,a hassle free sale no pressure fair price for car. A company worth considering if are looking for a car.
Pleasantly surprised with the click and collect service at ESA. Such a smooth transition and I absolutely love my Audi A1. Kam went above and beyond as he even searched for insurance and saved me over £300.
Great customer service and swift completion of sale. Would definitely use these guys again.
Perfectly Described car, Great relaxed atmosphere,not pushy,Brilliant service throughout,just as it should be, Thank you
Spot on.. done a great job on the van had no end of compliments on it
Saw the car I bought in Auto Trader Advert , contacted ESA and dealt with Harris, couldn't go to view the car as with current restrictions, but Harris gave me all the information I needed, he has a good manner and knows how to deal with customers, Customer Service is remarkable!! Organised it all including Delivery Star Rating *****
Excellent service from start to finish. The whole team did a fantastic job and stuck to their word throughout the sale! Very genuine and honest about what they are selling, nothing hidden at all
Kam made buying a car such a enjoyable experience! I was very reluctant buying a car for the first time on my own but he reassured me I was in good hands and I left with a beautiful Ford Mondeo. Such a friendly, welcoming and honest salesman. The staff went above and beyond to ensure I left with a smile and they succeeded. Great setup as well. Very clean and professional. Highly recommended!! I will most definitely come here again! 10/10 from me
What, a establishment, most delightful people, Kam / Kelly. Service is wonderful, there demeanour while doing business unbeatable,and the vehicle itself was far beyond how they explained, Sheffield is very lucky to have such straight amicable business in their midst god bless them and good luck.
Was sold a stunning Fiesta ST at a very reasonable price. Can highly recommend this dealer.
Absolutely five star service. The lady in the office was so polite. She helped me through all the different options and extras on the vehicle. Helped me set up my insurance and tax so i could drive away on the same day. It was not a forceful sales environment which nowadays is very common. Relaxed and great customer service with the car being exactly as described. Thank you guys
Excellent service from start to finish ... fill in my logbook online and even tax it for me .. in and out in less than 30 minutes!!!! Honest and explained everything to me ... a1 service and would recommend to all. My Audi Q7 drive mint !!!!
as described great people. Purchased our car from these guys and they have been really friendly and nice to deal with... would recommend
The car showroom was very smart and clean the guy was very helpful and patient and couldn’t do enough to make buying my daughters first car a pleasure
Very good car dealers they’re really friendly I’m really happy with them
Really happy with my purchase and a very pleasant experience throughout dealing with very nice people. My car was clean and excellent value for money. The waiting area is very clean and welcoming & I even had a coffee while waiting. Thanks to the whole team for your help and I highly recommend E.S.A to anyone wanting a quality used vehicle.
Excellent customer services, there was no pressure, i felt calm and relaxed and was given a lot of time and patience and they catered to my every need. I would definitely use them again and I highly recommend them to anyone
Came to view a car with my partner as she was thinking of upgrading. Very friendly service and very helpful with explaining the vehicle in detail. Took her old car in PX and helped us with insurance so we could drive away on same day! Such a pleasant transaction and we are over the moon with our new car. Thanks guys! Highly recommended
very helpful staff kamy showed us around and was very knowledgeable about the car. never knew it was soo easy to buy a new car
I done a 8hour round trip and it was worth every minute. Cam is a pleasure to deal with. He opened up on a Sunday for me, sorted the paperwork, nothing was too much effort. He is now my car guy for the future. Thanks again Cam
Kam was professional and informative personnel. Nice reception area, with a good selection of high spec. cars
The person I spoke to was very helpful and answered all the questions asked about vehicle as a new buyer. Great customer service overall and walked away purchasing a car so great service would highly recommend.
Excellent service 5 star very welcoming people I would recommend to everybody
Very happy with the way everything was done. Very smooth process and best of all clear communication. Would recommend anyone thinking to buy to pop down and see for themselves.
Called in today to look at a car we seen online. The service we received was out standing. Friendly, fast, efficient service. I would highly recommend buying from this dealer we will definitely buy from ESA again
Highly recommended! I got a no-hassle fair deal on an immaculate car. Stayed late on Friday night so I could pick up the car on my schedule. Thanks!
” Just purchased my first vehicle from ESA Automotive . They listened to what I was looking for and helped me choose the right car for me, a beautiful jaguar . I would (and already have) recommend them to people I know. I will be a return customer, for sure!
Fantastic experience really friendly And very accommodating staff, great showroom and absolutely love my new car
the moment i entered the premises i was greeted in a very professional manner. all the questions i had in regards to the car i was wanting to purchase were answered efficiently and honestly. paper work and all inspection of the vehicle was flawless. also the test drive was amazing. enjoyed the whole experience from start to finish. as a personal touch i was even sent a gift from E.S.A automotive for taking the trip out of my schedule. highly recommend these guys!
Got my first car with this company and couldn't rate this guy enough, very professional, understanding and friendly, made myself and family feel more than welcome on all our visits, willing to go above and beyond to ensure you have a great car buying experience, would definitely recommend!
I have to say the best experience buying a car so far . Everyone was polite and helpful. It took longer than it should because of an error on my behalf but that was fine as I was offered and had both a hot and cold drink. Thanks to you all .
These guys have found a niche market of dropping a family business slap bang in the middle of the franchise dealerships offering prestige at a small unit price, amazing value and customer service
Very good experience. The gentleman who i spoke to was very open, told me everything about the car, showed all the paper work and took me out for a test drive. No pressure selling at all. Very happy with the level of service.
Easy,slick and no hard sell seen the advert and arranged an appointment to view the car. it was fully valeted and ready to go basically will definitely use these guys again. Top service!!
Nice guys, not pushy at all, bought a second hand car here a few weeks ago, Was negotiable with the pricing and i was a little cheeky got 5 days insurance to drive away, also helped with setting up direct debit for tax and changed ownership over straight away. Recommend to family and friends
Great, helpful staff and excellent stock. Would definitely recommend!
Excellent customer service. Staff were approachable and helped me with all my queries. Would definitely recommend
Professionalism, expertise and excellent service by the owner, it made the entire process comfortable and a pleasant experience. 5 STARS to him. I highly recommend this company.
Me & my wife was impressed on how helpful the staff members was. We are still loving our new car and it drives like a beaut. Hopefully we will be going back sometime later on in the summer to buy our daughters first car.
These guys are consummate professionals and allayed all my concerns regarding purchasing a new vehicle. They were friendly, accessible and ensured that I was satisfied prior to proceeding with purchasing my car.
Perfect vehicle exactly what I was looking for. Clean and a smooth run! Reliable service prompt delivery...Thank you guys!!
Excellent people to deal with hassle free experience.
Right from my initial telephone call, all the way through the process, ESA were polite, helpful and honest about the vehicle. They accommodated my AA investigation and actively ensured the car was in really great condition both in appearance and mechanically. The whole experience was made easy with a friendly team of staff
Very welcoming from owner and staff. Explained everything in detail. Offered refreshments whilst completing documents. Great offer including warranty and breakdown cover. Very helpful and knowledgeable. Made us feel confident that if anything was to go wrong that they would deal with it without hesitation. Would certainly but from them again.
very helpful and lovely people highly recommended couldn't be any happier with my new car thank-you very much E.S.A Automotive
Kam was very helpful. He went out of his way to make the car buying experience stressless. It all went very smoothly. Even arranged car tax etc.
Excellent service 1st class. Viewed and test drove, delivered the next day.
Very friendly and went above and beyond to help me purchase my Audi A5. No hassle just let me look around the car without being pushy. The cars on the forecourt were clean and well look after with sufficient space to browse. Would highly recommend as a dealer 10/10
Would just like to say thank you very much for the amazing service you offered me and my wife on buying our new car. We buy a car every single year but this gentleman gave us a whole new experience and customer service is second to none. I don’t generally write reviews but this guy deserves more then a review. I would 100 percent be back next year or sooner and won’t even bother going anywhere else. The car was the cheapest advertised and also took our car in px and offered more then trade as he said it’s worth more although I was only expecting trade from other dealers I assumed he would offer us the same but he did us in my eyes a bargain of a deal. Again thank you for your hospitality and wish you all the best until next time.
Genuinely rare to find a garage that really cares, great customer service from start to finish, called to make sure I was happy with the car no pressure would highly recommend thanks
Excellent service, helpful staff and a great range of vehicles. Really happy with my new Audi.
Bought my first car with this company, was a great sales experience!
